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Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Futurebridge Agents website and services operated by Futurebridge Consulting ("Futurebridge", "we", "us"). By using the site or services, you agree to these Terms.

1. Services

Futurebridge designs, builds, and operates bespoke AI agents that connect to your business systems. The specific scope, deliverables, fees, and service levels for paid engagements are defined in a separate order form or master services agreement (the "Order").

2. Accounts & acceptable use

3. Fees

Fees, billing frequency, and payment terms are set out in your Order. Unless stated otherwise, fees are exclusive of applicable taxes and are non-refundable except as required by law.

4. Customer data & confidentiality

You retain all rights to your data. We process customer data only to provide the services, in accordance with our Privacy Policy and Data Processing Addendum. Each party will protect the other's confidential information.

5. Intellectual property

We retain ownership of our platform, tooling, and pre-built components. You own your data and the configurations specific to your agents, as further described in your Order.

6. Warranties & disclaimers

The services are provided on a commercially reasonable basis. Except as expressly stated in an Order, the site and services are provided "as is" without warranties of any kind to the maximum extent permitted by law. AI outputs may contain errors; you are responsible for human review where outcomes are material.

7. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages. Our aggregate liability is limited as set out in your Order.

8. Termination

Either party may terminate as set out in the Order. Upon termination, we will, on request, return or delete your customer data in accordance with the DPA.

9. Changes

We may update these Terms from time to time. Material changes will be communicated through the site or by email.

10. Contact

Questions about these Terms? Contact [email protected].